Computer repair • Northern Virginia
Computer Repair Made Simple.
Laptop or desktop problems? We diagnose the issue, explain your options, and only complete repairs you approve.
Start with what you notice
What is your computer doing?
You do not need to diagnose it yourself. Select any problems you’re noticing and we’ll take it from there.
Slow Computer
Long startup times, freezing, or poor performance. We’ll identify what is slowing the system down.
Start requestViruses & Pop-Ups
Malware, unwanted programs, browser hijackers, suspicious behavior, and unwanted pop-ups.
Start requestWon’t Turn On
Power problems, Windows startup issues, no display, crashes, and common hardware troubleshooting.
Start requestStorage & Upgrades
SSD, RAM, storage upgrades, and transferring your files when replacing a drive.
Start requestOverheating & Loud Fans
Dust buildup, fan problems, cooling issues, cleaning, and general PC maintenance.
Start requestData & File Help
Backups, file transfers, and recovery of accessible files from readable computers and drives.
Start requestWhat you can expect
Clear answers before any repair work begins.
We explain what we found, what we recommend, and what happens next.
Approval Before Work
We explain the recommendation before repair work begins.
Plain-English Recommendations
We tell you what is worth fixing and when replacement may make more sense.
Careful With Your Files
We avoid unnecessary changes and take care with accessible files.
Local Handoff
We arrange pickup or drop-off directly with you.
How it works
Here’s exactly what happens next.
You’ll know what we found, what we recommend, and what you are approving.
Start a Repair RequestTell us what’s wrong
Select any problems you’re noticing, or choose “Other / not sure.”
Arrange the handoff
We coordinate pickup or drop-off with you.
We diagnose and explain
We diagnose the issue and explain the options clearly.
You approve the work
You approve the recommendation before repair work begins.
Repair, test, and return
We complete the approved work, test it, and arrange its return.
Common questions
Know what to expect before you hand over your computer.
These are the questions customers usually care about before starting a repair.
How do I get my computer to you?
Start with a repair request. We’ll contact you and arrange the pickup or drop-off details directly with you for service in Northern Virginia.
Where do you provide service?
We serve customers throughout Northern Virginia. Pickup and drop-off availability depends on your location and is arranged after your request.
Will I know the cost before repair work starts?
We diagnose the issue first and explain the recommended next step. Additional repair work is performed after you approve it, so there is no surprise work added without your okay.
Do you repair both laptops and desktops?
Yes. We handle common desktop and laptop troubleshooting, software issues, cleaning, upgrades, and replaceable hardware components.
Do I need to know what is wrong before contacting you?
No. Describe what the computer is doing — or choose “Other / not sure” on the repair form — and we’ll start the diagnosis from there.
Can you help if my computer will not start?
Yes. We can troubleshoot power, startup, display, Windows, storage, memory, and other common causes. If the problem requires specialized board-level soldering, we’ll tell you rather than attempting work outside our scope.
Can you help protect or move my files?
Yes. We offer backups, file transfers, drive migrations, and recovery of accessible files from readable computers and storage devices.
Ready to get it looked at?
Tell us what you’re noticing. We’ll handle the diagnosis.
Select any issues that apply and choose your preferred contact method. If you’re not sure what is wrong, choose “Other / not sure.”
Request a Repair
Also available
A custom PC built around you.
Tell us what you want to use it for and your budget. We'll choose compatible parts and build a PC that fits your needs, then set it up and test it before delivery.
Plan My Custom PC